24/7 Support and Insurance Resources

Insurance isn’t always clear, especially when it comes to complex policies that match your busy lifestyle. We have addressed many of the common questions our team has received from the last century below. If you don’t see the answer you’re looking for, we encourage you to send us a message.

Customer Support

Report Claim

If you need immediate assistance regarding a claim report, you can contact the insurance company directly by calling the phone numbers listed below.

AAA – 1 (800) 222-6424

Auto Owners – 1 (888) 252-4626

Foremost – 1 (800) 527-3907

Fremont – 1 (800) 550-0325

Grange – 1 (800) 455-3030

Hagerty – 1 (800) 922-4050

Progressive – 1 (800) 925-2886

Towing Services

For cars that have roadside service and need immediate assistance, please call the phone numbers below to dispatch a towing service.

AAA – 1 (800) 222-6424

Auto Owners – 1 (888) 869-2642

Fremont – 1 (800) 550-0325

Grange – 1 (855) 370-1520

Progressive – 1 (800) 876-6078

Pay Your Bill

Pay By Phone

AAA – 1 (800) 222-6424

Auto Owners – 1 (800) 288-8740

Foremost – 1 (800) 532-4221

Fremont – 1 (888) 968-3664

Grange – 1 (866) 550-9222

Progressive – 1 (800) 776-4737

Important Links

File A Claim

Auto Accident Checklist

1. Gather Information

Obtain the name of the other driver and license number of the other vehicle. In the event of personal injury, obtain the names and addresses of individuals involved and witnesses.

2. Do Not Discuss Details

Do not discuss the details of the accident with anyone but the investigating police officer.

3. Contact Your Insurance

Report your claim to your Insurance Provider Claim Office.

Claim Form

Insurance Claim Process

1. Contact

You will be contacted by a catastrophe adjuster to set an appointment for your inspection of your claim.

2. Inspection

The adjuster will determine the scope of necessary repairs to be able to prepare an estimate for the covered damages. If you have a contractor, please ask they be present for this inspection.

3. Estimate of Damages

The catastrophe adjuster completes their file by writing an estimate for the covered damages and submitting the file to their own internal quality control department.

4. Review by Insurance Company

One the file is approved by the catastrophe company; it is released to the insurance company for approval.

5. Payment Issued

Reimbursement for repair or replacement of your damages may be made in two or more payments.

You will receive a copy of the estimate of damages which details all of the following payments:

1st Payment: Actual Cash Value (ACV)

ACV is the cost to either replace an item with like kind and quality, less depreciation or repair an item, less depreciation. Depreciation is a decrease in the value of that item due to its age and condition.

6. Repairing your Property

Contact a contractor of your choice and provide them a copy of the estimate. Review the estimate with them to ensure that the scope of damages and repair process is completely understood. If there is a cost difference, contact us immediately. Once the repairs are completed, you may be eligible for the following:

2nd Payment: Replacement Cost (RC)

If your policy has replacement cost coverage, you may be entitled up to the full amount shown on the estimate you received with your first payment. To receive this payment, you will need to submit the following to the insurance company’s claims branch to review for proof of completion.

An itemized invoice, photos of repaired property and any other documentation we further request. We reserve the right to inspect the repaired property.

Once the review process is complete, we will reimburse you the depreciation that was withheld, or the actual cost of repairs less the deductible and initial payment, whichever is less.

Insurance Coverage Made Simple

Whether you’re looking to find insurance coverage for your auto, home, business, motorcycle, recreational vehicle or more, we will guide you to the coverages that fit your needs. Our team will work hard to provide you above-and-beyond service and a great experience to ensure you have the best coverage available at the best possible price.